Nurse Practitioner Assistant

Link House Inc. is a private non-profit human service organization serving the Northeast Region of Massachusetts for the past 50 years with outpatient mental health and addiction services. Link House Outpatient is a dually licensed program in mental health and substance use disorders.

We are seeking an Assistant to our Nurse Practitioner team, to support our two Nurse Practitioners.

Job Responsibilities:

• Prior Authorization facilitation
• Medication refill assistance
• Working with pharmacies around patient medications
• Triaging bridge-script requests
• Other refill & medication questions
• Triage calls from patients
• Facilitate urine drug screens
• Follow up on urine drug screen results and communicate with NP
• Help schedule/re-schedule patient appointments
• Assist with back up front desk if needed
• Assist with sending medical records
• Assist with reporting related to the NPs
• Any other duties deemed appropriate and necessary by Link House, Inc.

Job Requirements:

• Positive attitude and open approach to patients, staff and visitors
• Ability to effectively communicate verbally and in writing
• Knowledge trauma informed care
• Experience and ability to work with electronic medical record required
• Strong knowledge of behavioral health and substance use disorder in adults
• Maintain continuous professional and personal development & growth
• Exceptional, compassionate service
• Collaborate well with co-workers
• Maintain a positive work environment
• Responsible, dependable, and patient
• Effective communication skills
• Conduct duties in a professional and timely manner

Qualifications/Experience

• Formal education, Certified Drug and Alcohol Abuse Counselor, Alcohol and Drug Counselor License preferred.
• Training and/or life experience in human services and a working knowledge of addiction and recovery
• Psychiatric Nursing background preferred or equivalent formal training in supervision or volunteer work in human services

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.”