Debriefing in Direct Service Provider work: Resources for Managers, Supervisors and Co-workers

Direct Service Providers working in the overdose crisis are often faced with countless, varied  situations where debriefing with the team, an individual staff, or co worker is necessary. From responding to an overdose on outreach or de-escalating a situation in the office, through supporting a team during staffing transitions or managing interpersonal conflict, the debrief and check in may require a different approach given the individuals involved or unique situation. Sharpening these specific skills can help in communication and support a well rounded approach to resisting burnout and processing acute situations with a lens of collective care. Often debriefing happens too late, and may not be structured in a way that creates a container avoiding retraumatization. This training will provide tools and resources available that lend a deeper approach to supporting a debrief, or even a less formal check in/check out. The audience for this training is anyone working in direct service.

After this training, you will be able to:

• Explain the importance of checking in and debriefing in Direct Service Provider (DSP)
• Identify different situations where debriefing or checking in is necessary
• Discuss and assess your current methods used for debriefing/checking in with your team, staff and      co-workers
• Learn about different resources and methods available for use to help guide new and alternative ways of facilitating a debriefing session