Trauma-Informed Supervision: Using What We Know About Trauma to Better Supervise Staff

Description:

Good supervision has been linked to many positive outcomes for organizations; however, many supervisors are promoted from direct care staff without training in supervisory skills. Gaining skills and tools to become a better supervisor is essential to creating successful teams, organizations, and ultimately good client care.  Additionally, over the past 20 years, many organizations have implemented trauma-informed services for clients. However, trauma impacts staff as well as clients, and a trauma-informed approach to supervision is less common and less explicit. This training explores the application of a trauma-informed lens to the supervisory relationship, as well as tools to manage the most common challenges of supervision.

Objectives:

Upon completion of this program, participants will be able to:

• Identify how direct and vicarious trauma impacts staff’s ability to deliver quality services
• Integrate trauma-informed care into supervision
• Classify three positive outcomes for organizations that provide effective supervision
• Forumlate tools to support moving from peer to supervisor roles
• Restructure the ability to give and receive feedback
• Design a plan for orienting and on-boarding new employees